Speak Every Language. Display Everything. Perfectly Synchronized.
Multilingual Airport Communication That Matches Every Flight
Airport CX delivers a complete multilingual airport communication system that synchronizes voice announcements and display content in 80+ languages—automatically selecting the right languages based on flight destinations and passenger demographics.
The solution
One unified system where every announcement appears simultaneously on displays throughout your terminal. In multiple languages. Perfectly synchronized. Audio and visual channels working as one — every passenger gets every message, every time.
The Perfect Audio-Visual Multilingual Symphony
Professional Multilingual Airport Announcements in 80+ Languages
Choose from our library of 80+ languages. Our voice team helps preconfigure critical announcements in your selected languages for natural, culturally appropriate messaging. You maintain full control - edit existing announcements, create new ones, or add languages as your needs evolve.
Your announcement toolkit:
Core announcements professionally prepared, fully editable.
Text-to-speech for creating new announcements on demand.
Pre-recorded messages from your own staff.
Live paging for urgent, real-time communications.
Call forwarding for remote announcements.
Multilingual Displays That Adapt to Your Operations
Your flight information displays become dynamic multilingual communicators:
Multiple languages on one screen - Japanese, English, and Arabic side by side.
Language rotation on displays based on upcoming flights.
Pre-recorded messages from your own staff.
Destination-matched content - Tokyo flight shows Japanese prominently.
Zone-specific languages for international vs domestic areas.
Every pixel of your display real estate works harder, delivering information in the languages your passengers need.
Visual Paging & Speech-to-Text: The Perfect Bridge
This is where audio and visual connect:
Multilingual Visual Paging
aSynchronizes spoken announcements with on-screen text in matching languages.
Speech-to-Text
AI-powered Speech-to-Text captures any live announcement and:
Together, these technologies guarantee that whether an announcement is pre-configured, generated via TTS, or spoken live - it reaches every passenger through both audio and visual channels in their language.
Smart Language Automation
Intelligent Rules That Match Your Operations
Our automation engine determines which of your preconfigured languages to use based on rules you define:
Flight-Based Language Selection
Tokyo flight? System automatically selects Japanese announcements
Frankfurt connection? German announcements trigger at relevant gates
Dubai departure? Arabic announcements activate automatically
Real-World Scenario: Flight LH507 to Frankfurt delayed → System automatically triggers delay announcement in German and English at the gate, with perfect visual synchronization on displays.
Multilingual FIDS integration: Flight information displays show departure/arrival data in languages matching passenger demographics.
The Power of Perfect Audio-Visual Synchronization
Beyond Language: Complete Accessibility
Our synchronized audio-visual communication - the core of this multilingual system - reaches every passenger through both channels simultaneously. We've also built accessibility features:
High-contrast display content with large, legible fonts readable from any distance
Sign language video integration so deaf passengers receive complete information
Hearing loop compatibility transmitting announcements directly to hearing aids
Support for all writing systems - Arabic, Chinese, Cyrillic, Latin scripts and more
Right-to-left language formatting properly displayed and readable
Whether passengers are in noisy areas, non-native speakers needing visual reinforcement, or have specific accessibility needs, our system ensures 100% message delivery. When you serve the world, your communication system must speak to everyone.
Complete Ecosystem Integration
Multilingual Emergency Communications
Emergency scenarios trigger announcements in all configured languages simultaneously. Pre-configured multilingual templates ensure clear, consistent messaging when seconds count.
nnounce Audio Hardware
From control room to passenger ears, our announce hardware delivers mission-critical audio in every language with crystal-clear quality, perfectly synchronized with visual displays across all airport zones.
Revenue Through Advertising
Your multilingual infrastructure opens new revenue opportunities. Display targeted advertising in passenger languages during non-critical periods, with flight information always taking priority.
Purpose-Built Interfaces
Role-based controls provide gate agents quick access to multilingual announcements, operations centers complete system oversight, and security teams emergency override capabilities.
Proven Results from Global Implementations
Vancouver International Airport
Dubai International Airport
Auckland International Airport
How Airports Benefit from Airport CX Multilingual Communication
Fragmented communication creates passenger confusion. Airport CX delivers synchronized announcements and displays in 80+ languages with intelligent automation that switches languages based on flight destinations and passenger demographics, eliminating barriers while enhancing the travel experience.
80+ Language Support
Professional announcements and visual displays in multiple languages with native-quality voice synthesis
Audio-Visual Sync
Coordinated multilingual announcements with synchronized visual displays and speech-to-text features
Language Automation
80+ languages with native Intelligent language switching automatically based on flight destinations and passenger demographics
Visual Paging Integration
Multilingual displays that adapt in real-time to operational needs and passenger language preferences
Synchronized Audio & Visual
Dive Deeper with Unified Airport Communications
Start The Conversation, We’re Ready When You Are
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Frequently Asked Question
Got questions? We’ve got answers.
Airport CX supports 80+ languages through Azure AI Speech with native-quality voice synthesis. Our voice team preconfigures critical announcements for your selected languages with proper pronunciation, intonation, and cultural appropriateness. You can add languages as your passenger demographics evolve.
Yes. Airport CX enables flight-based language automation that matches announcements to routes. Tokyo flights automatically trigger Japanese, Frankfurt connections activate German, Dubai departures play Arabic-all without manual intervention. Language selection connects to your AODB, so changes flow automatically.
When an announcement plays in Japanese, passengers see Japanese text on displays simultaneously through multilingual visual paging. This synchronization works for pre-configured announcements, TTS-generated messages, and even live paging via speech-to-text translation. Tucson Airport synchronizes English and Spanish across 100 screens. Every channel reinforces the same message in matching languages.
Both. Airport CX supports multiple languages on one screen (Japanese, English, Arabic side by side), language rotation based on upcoming flights, and zone-specific language configurations. International terminals can emphasize different languages than domestic areas. Multilingual FIDS displays adapt content based on flight destinations, showing Tokyo departures with prominent Japanese alongside other configured languages. You control the rules.
AI-powered speech-to-text captures live announcements, translates them to your configured languages, and displays the text on designated screens. This ensures even spontaneous communications reach international passengers through both audio and visual channels. The system uses improved AI context detection for clearer translations of aviation terminology and gate-specific information.
Yes. Many jurisdictions require airports to communicate in languages reflecting their passenger demographics. Airport CX's multilingual capabilities help meet these language access requirements by delivering announcements and display content in configured languages automatically. The visual paging component (text synchronized with audio) supports accessibility requirements for equivalent information access across audio and visual channels. For complete accessibility features including hearing loops, sign language, and compliant display design, see our Accessibility Solutions.