Enterprise Security
Operational Focus Without Infrastructure Complexity
Mission-critical communication systems face an evolving cybersecurity threat landscape. Sophisticated counterattacks and periodic service disruptions have prompted organizations to scrutinize deployment decisions more carefully.
We offer both cloud and on-premise deployment because no single approach fits every organization's security requirements, regulatory constraints, or operational preferences. Your choice determines how you manage infrastructure security, not whether your communication systems are protected.
Both deployments deliver the same unified digital signage and voice announcement capabilities. What differs is who manages the underlying infrastructure and where your data resides.
Our Recommendation Framework
Choose Based on Your Existing Resources
On-Premise
Best when you have existing server infrastructure and IT teams already managing security operations.
Your IT team already understands your facility's security requirements, has established monitoring procedures, and manages server infrastructure daily. Adding Simpleway CX to existing infrastructure builds on this investment and expertise rather than introducing external dependencies.
Cloud
Best when you're starting fresh or want to focus IT resources on operations rather than infrastructure management.
Cloud deployment eliminates the need to procure, configure, and maintain communication system infrastructure. Your IT team can focus on managing users, content, and policies while Microsoft Azure handles the underlying security operations.
Infrastructure requirements • Integration planning • Security architecture review
Security-First Infrastructure
Use this framework to evaluate which deployment model aligns with your security requirements:
Who operates infrastructure (your IT team vs. cloud provider)
Security responsibility model (complete control vs. shared responsibility)
Update deployment (coordinate with vendor vs. approve maintenance windows)
Monitoring scope (your tools vs. provider monitoring)
Resilience architecture (your design vs. built-in redundancy)
Missing clarity on deployment options?
Both cloud and on-premise provide enterprise-grade security when properly implemented.
Still need guidance?
Simpleway CX Enterprise Cloud
When You Want Infrastructure Operations Without the Infrastructure
Cloud deployment delivers Simpleway CX through Microsoft Azure. Infrastructure operations are handled by cloud providers while you maintain control over user access, content management, and operational policies.
What Cloud Deployment Provides:
Automated Operations
Security patches, monitoring, and compliance certifications handled automatically without your IT team involvement.
Built-In Enterprise Resilience
Multi-region redundancy and 99.9% uptime SLA provide reliability that would be expensive to build yourself.
Predictable Costs
No hardware procurement, predictable subscription costs, and rapid deployment without infrastructure investment.
Cloud deployment works best for organizations without existing server infrastructure, IT teams focused on operations rather than infrastructure management, or those needing rapid deployment without hardware investment. Operations require internet connectivity, and you'll work within a shared responsibility model where Azure manages infrastructure while you control access and usage.
Simpleway CX On-Premise
When You Have Infrastructure and IT Resources
On-premise deployment puts Simpleway CX servers in your facility, behind your firewall, with your IT team managing infrastructure directly. You control security policies, update schedules, and data custody completely.
What Cloud Deployment Provides:
Infrastructure Independence
Operations continue during connectivity disruptions with integration into your existing security architecture.
Complete Data Control
All communication data stays within your facility with full control over retention policies and regulatory compliance.
Total Customization
Deploy your security protocols, control update timing, and manage hardware refresh cycles on your schedule.
What We Provide:
Deployment & Configuration Guidance
Ongoing Support & Updates
On-premise deployment works best for organizations with existing server infrastructure and IT teams that have capacity to manage additional systems. Choose this when you need regulatory compliance requiring physical data custody, have established security protocols and monitoring, or prioritize maximum operational independence. Your team will coordinate updates with us and handle infrastructure maintenance, while we provide deployment guidance and ongoing support.
Security in Both Deployment Models
Security Architecture Built Into Simpleway CX
Regardless of deployment, Simpleway CX includes security features designed for mission-critical operations.
Enterprise Data Protection
End-to-end encryption, secure API connections, and comprehensive audit logging for compliance requirements.
Hardened Security Architecture
Minimal attack surface by design, regular security testing, and network segmentation recommendations.
Integrated Access Management
Active Directory integration with role-based controls, session management, and granular user permissions.
Making Your Decision
Start With Your Current Infrastructure
Use this comparison to evaluate which secure communication platform deployment model aligns with your current infrastructure and security compliance requirements:
Consideration
Infrastructure Investment
IT Resource Focus
Security Management
Update Deployment
Data Location
Internet Dependency
Resilience Architecture
Initial Cost
Monitoring
Regulatory Compliance
Cloud Advantage
None required
Operations
Shared responsibility model
Approve maintenance window
Azure data centers
Required for operations
Built-in multi-region redundancy
OpEx subscription
Infrastructure provider's monitoring
Cloud provider certifications
On-Premise Advantage
Leverage existing infrastructure
Infrastructure + operations
Complete control
Coordinate update process with us
Your facility
Only for TTS engines
Your infrastructure requirements and design
CapEx investment
Your monitoring tools
Configurable to requirements
Hybrid Approach: Some organizations deploy cloud for primary operations with on-premise failover, or on-premise for core facilities with cloud-based remote locations. This adds architectural complexity but can address specific operational needs.
Based on your facility requirements, IT capabilities, regulatory constraints, and integration needs
Frequently Asked Question
Got questions? We’ve got answers.
Yes. Simpleway CX is available in both cloud and on-premise deployments. The choice depends on your organization's existing infrastructure, IT resources, regulatory requirements, and operational preferences. Both options deliver the same unified digital signage and voice announcement capabilities.
If your IT team already manages server infrastructure and security operations, on-premise deployment lets you add Simpleway CX to that existing setup without introducing external dependencies. If you are starting fresh or want your IT team focused on operations rather than infrastructure management, cloud deployment through Microsoft Azure removes the need to procure and maintain your own hardware. Contact us for a custom assessment based on your facility requirements and IT capabilities.
All deployments include end-to-end encryption, secure API connections, and comprehensive audit logging. The platform is built with a minimal attack surface by design, undergoes regular security testing, and includes Active Directory integration with role-based access controls, session management, and granular user permissions.
With cloud deployment, data resides in Microsoft Azure data centers. With on-premise deployment, all communication data stays within your facility, giving your team full control over retention policies and regulatory compliance requirements.
Your IT team takes on responsibility for infrastructure maintenance, update coordination, and security monitoring. Simpleway provides deployment guidance, server configuration recommendations, network architecture advice, and ongoing technical support including tested update packages and security patch notifications.
Some organizations use a hybrid approach, for example running cloud as the primary deployment with on-premise failover, or on-premise for core facilities with cloud-based remote locations. This is possible but adds architectural complexity. Contact us for a custom deployment comparison based on your specific facility requirements and operational needs.