Simpleway’s Gate User Interface client is installed at each of the airport’s 10 gates, giving operators the ability to choose a specific airline and have customised, pre-recorded announcements play. The Simpleway system also allows operators to tailor and change specific parts of the announcement, thereby further enhancing passenger flow. Our system also allows for gate agents to manage display content and visual paging more easily and effectively thanks to the integration with the airport's display system.
Victoria International Airport achieved its goal of giving a better travel experience, particularly for international travellers, and increased efficiency of gate agents, allowing them to give a more personalised boarding process.