Port Authority of New York and New Jersey Bus Terminal

The Port Authority of New York and New Jersey Bus Terminal serves more than 65 million passengers a year. The Simpleway solution aids in passenger communication through the delivery of both scheduled and ad hoc text messages to a range of Daktronic LEDs located throughout the terminal, including visual messaging.

The solution provides operators with an intuitive user interface for creating schedules and displaying visual messages about terminal information, including delays, cancellations, status changes and departure time changes. It also allows an administrative user to create and manage bus schedules. For example, the operator can create a master schedule for weekdays, weekends and holidays. Based on the assigned master schedule for each day, the system creates the daily operating schedule.

To make travel as easy as possible, passengers are given up-to-the-second information so that they can plan their bus trip accordingly.