Airport Displays & Announcements Finally Work Together.

One System Replaces Four Vendors.

Airport CX Canada hero image showing unified FIDS, PA and AODB platform deployed at Canadian airports meeting ACA and ATPDR compliance standards

Trusted at Houston, Vancouver, Tucson, Dubai, and 40+ airports worldwide

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200M+

Passenger Reach

40+

Airports Worldwide

20+

Years Experience

THE HIDDEN COST OF HAVING FOUR SEPARATE VENDORS

Your Team Coordinates Everything Manually.

Diagram showing the hidden cost and complexity of managing four separate airport communication vendors compared to Simpleway's unified platform

4 Vendors

4 Contracts

4 Credentials

Limited Integration

Disconnected systems create operational chaos, compliance gaps, and budget drain.

Operational Chaos

Gate agent announces boarding while display shows "Delayed." Passengers get confused, staff get overwhelmed handling the same questions repeatedly.

Manual coordination consistently creates frequent conflicts.

Compliance Gaps

Audio-only announcements leave hearing-impaired passengers missing critical updates, creating ADA compliance risks and potential DOT penalties.

ADA violations can result in significant penalties.

Vendor Management

System breaks, four vendors blame each other, and your team wastes hours coordinating instead of fixing passenger problems.

Multiple vendor coordination consistently wastes operational time.

THE SOLUTION: UNIFIED COMMUNICATION

One Platform. Display and Voice Synchronized.

Airport CX connects PA system, FIDS, and AODB into one coordinated network, ensuring consistent messaging across every passenger touchpoint.

How It Actually Works: Boarding Call Scenario

Gate Agent Clicks

"Final Boarding" on touchscreen

Auto-Announcement

Plays in selected language/s

Display Updates

Text appears simultaneously

Complete

One click. Total coordination.

Why Unified Communication Matters

For Compliance

Universal information delivery

Automatic audio/visual sync

Built-in ADA & Title VI support

Single vendor solution

For Operations

One unified interface

No system toggling

Zero manual coordination

Staff focus on passengers

For Passengers

Consistent information delivery

No conflicting messages

Clear, reliable updates

Zero missed connections

What You Get with Airport CX

Next
Airport CX digital signage and CMS card showing FIDS gate displays, wayfinding screens and advertising panels managed from one platform

Digital Signage & CMS

FIDS is just the start. Manage gate displays, wayfinding, and advertising from one CMS—turning downtime into revenue.

Digital Signage & CMS
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Airport CX intelligent voice announcement system card showing AI-powered multilingual PA triggered from live AODB flight data

Intelligent Voice Announcement System

AI-powered announcements in 80+ languages using real-time flight data. Natural TTS that adapts automatically to schedule changes.

Intelligent Voice Announcement System
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Airport CX AODB and flight management card showing real-time flight data synchronization and manual override controls for airport operators

AODB & Flight Management

Real-time flight data synchronization with full manual control when immediate response is needed.

AODB & Flight Management
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Airport CX mission-critical hardware card showing nnounce audio devices, display controllers and operator touchscreens for airport deployments

Mission-Critical Airport Hardware

From nnounce audio devices to display controllers and operator touchscreens—unified hardware that simplifies daily operations.

Mission-Critical Airport Hardware

Built-in accessibility and multilingual functions to comply with the Americans with Disabilities Act (ADA) and Title VI Nondiscrimination Compliance Program.

"Airport CX Should Be in Every Airport. It's a No-Brainer."

— Operations Manager, Tucson International Airport

Eliminated 4 vendors

One unified platform

Fast implementation

Deployed in weeks

Staff training

Under 2 hours per role

Audio & Visual Sync

Consistent information

Request 14-Day Trial

DEPLOYMENT OPTIONS

Work With Your Existing Contracts, Budget Cycles, And Operational Needs.

Many airports start with one module and expand when existing contracts expire.
Each component delivers value independently while working better when integrated.

Complete Replacement

Tucson's Approach

What They Deployed:

FIDS + PA + AODB + Hardware

Eliminated all vendor gaps

Deployed in weeks

"The cutover was just seamless. It was within a few days of each other, we were able to have video displays up in a few days and then we were able to do paging and everything is managed through one solution."

— Tucson International Airport

Best for:

New terminal construction

Major system upgrades

Want immediate vendor consolidation

Text Block

Boise's Approach

Their Timeline:

2019: FIDS with AODB

2025: PA system with nnounce hardware

Result: One system, phased investment

"We now manage, train staff on, and pay for one system instead of juggling separate audio and display vendors. This has simplified our operations while improving passenger communication and delivering cost savings."

— Senior IT Systems Analyst, Boise Airport

Best for:

Active vendor contracts remaining

Annual budget limitations

Want to prove value first

Schedule Deployment Consultation

BUILT FOR LEAN AIRPORT TEAMS

Most US airports are doing more with less. TSA staffing shortages. Airline consolidation reducing airline staff presence. Post-pandemic operational constraints. Seasonal hiring creating constant training cycles at tourist destination airports.

Airport CX is designed for this reality.

Automation Reduces Workload

Status Changes

Flight → "Boarding" in AODB

Auto-Announce

Plays in configured languages

Display Updates

Text shows simultaneously

Agent Focuses on passengers, not systems

Built for Lean Airport Teams

Gate Agents

Touchscreen showing only their gate's flights. Quick-select predefined announcements. One-touch boarding calls.

Training: 1 hour

Operations Staff

Airport map interface for facility-wide control. Emergency scenario activation. Real-time monitoring across systems.

Training: 2-3 hours

Baggage Handlers

Simple belt assignment interface. First bag/last bag updates. Ruggedized touchscreens for ramp environments.

Training: <30 minutes

FEDERAL ACCESSIBILITY STANDARDS

Built to Support Federal Accessibility Standards.

Airport CX Canada federal accessibility standards diagram showing ACA, ATPDR and WCAG 2.1 AA compliance coverage for Canadian airports
Standard
ADA
Title VI
(WCAG) 2.1 Level AA
FAA Emergency
Built-In Feature

Visual Paging

Hearing loops

80+ languages

High Contrast Displays

Emergency Scenarios

Airport CX provides tools designed to support compliance with federal accessibility standards. Ultimate compliance responsibility remains with the airport, but our platform is built with these Federal accessibility standards including Americans with Disabilities Act (ADA) and Title VI Nondiscrimination Compliance Program in mind.

Explore Accessibility Features

SECURITY: CLOUD OR ON-PREMISE

Deploy with Confidence: Cloud or On-Premise.

US airports need security they can trust. Airport CX offers two deployment options so you can choose what matches your IT capabilities and security requirements.

Cloud Deployment (Azure US)

Multi-region redundancy

Auto security updates 24/7

No hardware procurement

OpEx pricing (operating budget)

Deploy in weeks

Best for:

Fast deployment needs

Limited IT staff capacity

Predictable operational expenses

Automatic disaster recovery

On-Premise Deployment

Data stays within your facility

Complete control over security

Your team manages infrastructure

CapEx investment (capital budget)

Works with existing IT systems

Best for:

Data sovereignty requirements

IT team has capacity

Specific security policies

Capital improvement budgets

Common Path: Many airports start with cloud deployment for speed, then migrate on-premise later if requirements change.

PROVEN AT US AND INTERNATIONAL AIRPORTS

From Regional Hubs to Major International Gateways

40+

Airports Worldwide

80+

Languages Supported

Nanaimo Airport

Nanaimo Airport

26 screens
nnounce audio hardware
Nanaimo Airport
Vancouver International Airport

Vancouver International Airport

8 languages
100 gates
Vancouver International Airport
Calgary International Airport

Calgary International Airport

90 gates
4 languages
Calgary International Airport
All References

Stop Managing Four Vendors. Start With One.

Your staff shouldn't toggle between systems. Your passengers shouldn't see conflicting information. Your budget shouldn't fund four separate contracts.

I'm Ready to Test

Full features enabled

Test with your airport data

Start 14-Day Free Trial

I Need Approval

True cost analysis

Critical questions to ask

Talk to Our Team

Connect With Us

Petr Otoupal, Simpleway CEO and co-founder

Petr Otoupal

Co-Founder & CEO

Stephen Blessing, Simpleway regional representative for Canada

Stephen Blessing

National Sales Manager

Start The Conversation, We’re Ready When You Are

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Frequently Asked Question

Got questions? We’ve got answers.

An integrated FIDS and PA system eliminates the coordination gap that causes conflicting passenger information - where screens show one thing and speakers say another. Airport CX unifies displays, voice announcements, and flight data in a single platform. Tucson International replaced separate vendors and reports that operations staff now manage everything through one interface with under one hour of training per role.

Yes. Each Airport CX module - displays, voice announcements, AODB, hardware - delivers value independently while working better when combined. Boise Airport started with FIDS in 2019 and added the PA system when that contract expired in 2025. This phased approach lets airports align upgrades with budget cycles and existing vendor timelines without sacrificing the path to a fully unified airport communication platform.

Airport CX eliminates recurring integration maintenance between separate FIDS, PA, and AODB vendors - compatibility testing, configuration updates, and cross-vendor coordination that compounds over time. IT teams maintain expertise in one airport operations software platform instead of three or four. Prague Airport manages 1,400 displays and 9 languages through a single system. Predictable licensing replaces unpredictable multi-vendor support contracts.

Airport CX serves the full range. Regional airports like Tucson and Boise run the same platform as Dubai International with 168 gates and 25 languages, and Prague Airport with 1,400 FIDS across all terminals. The system scales by adding endpoints - more displays, more PA zones, more operator stations - without architectural changes. Currently deployed at 40+ airports serving 200M+ passengers annually.

Most providers sell either digital signage or announcement system- not both from one platform. Airport CX is a unified airport communication system where one action updates screens, triggers announcements, and logs the event simultaneously. It includes a built-in AODB, so airports don't need a separate flight data vendor. Currently deployed at 40+ facilities worldwide including Dubai International (168 gates, 25 languages) and Houston Airport System.

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